Who has access to my information?
Leitrim Integrated Development Company CLG provides support to individuals and groups under a variety of programmes and funding sources including the Department of Rural and Community Development, the Department of Employment Affairs and Social Protection and the European Social Fund. Leitrim Integrated Development Company CLG’s funders require us to collect information on the individuals, groups and businesses we engage with and provide support to, including details of the type of support we provide. We store this information on paper forms and on various secure electronic databases relevant to the service you receive. We take the responsibility of storing your information seriously and are committed to protecting and respecting your privacy.
How is my information used?
At Leitrim Integrated Development Company CLG we utilise an internal Client Management System to more effectively Manage and Secure your data. We record details of our clients and the work we do to support them across all of our programmes (SICAP, Community Employment Service, Tús, RSS - Rural Social Scheme, Job Club, RDP (LEADER) and Social Farming, etc.) on our in house computer system –Salesforce. This helps us to provide you with a streamlined service, particularly if you are receiving support from more than one programme within Leitrim Integrated Development Company CLG. We offer our online service to make it as easy as possible for Individuals, Groups and Businesses to avail of our services/supports. We only process your personal data with your consent for carefully considered purposes. The information we record about you is used for five purposes:
1. To establish if you, your group or your business are eligible for the services we offer
2. To review how we have assisted you to ensure you received the best service possible
3. To share your contact details with other service providers (i.e. other funding bodies). This will only be done where relevant and with your prior agreement
4. To produce statistics which help us review and plan our service
5. Your data may be reviewed by our funders from time to time as part of a programme audit
Whenever we process data for these purposes we will always keep your personal data rights in high regard and take account of these rights.
What are my rights?
It is your information and at any time you can request access to and rectification or erasure of your personal data. You can also request restriction of processing or you can object to processing. You also have the right to data portability which means transferring it to another data controller. In addition you can withdraw your consent at any time. For more information on your rights you can go to www.dataprotection.ie
Who do I contact to make a request to?
You should contact us on 071 964 1770 or email@example.com
How long do you keep my information for?
We keep it for 6 years from the last date you have engaged with us, unless you let us know before then that you wish to have it removed. To make this request please contact us firstname.lastname@example.org
Will my information be shared with anyone else?
Your data will only be shared with necessary third parties including funders as detailed above and for the purposes of technical support where required on our Client Management System. Some of the information we require is personal data such as your name, address, email and telephone number. We need this in order to be able to contact you, to deliver a tailored service, and to gain an understanding of the individuals/groups/businesses who are availing of the Leitrim Integrated Development Company CLG services. Other than this, the information you provide will never be passed on to a third party without your permission unless we are legally obliged to do so.
What else should I know?
Leitrim Integrated Development Company CLG issues email communications to notify our clients about recent news and upcoming events (i.e. potential funding, training, mentoring and community supports). An ‘opt out' option will be available within these communications, so you can unsubscribe from any or all of these communications at any time.